Reference

bendera138 Privacy Policy for Your Account

Our Privacy Policy explains what account, wallet and device details we use when you open bendera138 in Indonesia.

Clear data purposesWallet record controlsContact before changes
bendera138 bendera138 Privacy Policy for Your Account
CONTACT PATHS

Ask About Privacy From Your Account

Questions about this Privacy Policy should include enough detail for us to locate your account without sending sensitive credentials in open text.

Account support Open the account help route and select a privacy request. We can check your profile status without asking you to send a password or full wallet secret.
Payment record query For DANA, OVO, GoPay or QRIS records, include the transaction date and reference shown in your account. We use those details to locate the relevant entry.
Access correction If your phone verification or device record looks wrong, tell us through support after signing in. We may ask account questions before changing personal data.
DATA PRACTICES

What We Do With Your Personal Details

We keep this policy practical: each data type has a service, security or legal reason. The points below describe how we handle account records, browser storage and requests to change or remove…

Account details

Your phone number and verification result help connect you to the correct account. We do not need your password in a support message, and we ask you to keep login credentials private.

Wallet records

A selected DANA, OVO, GoPay or QRIS rail can be stored beside transaction references. This lets us match payment status and investigate a receipt without exposing unrelated account activity.

Cookies and storage

Cookies or similar browser storage can remember a session, language choice and security signal. You can clear them through browser settings, although account access may require another sign-in.

Device security

We may log device type, browser details and sign-in time to identify unusual account access. If a session was not yours, change your password and contact account support promptly.

Retention period

We retain personal and transaction records only for the period needed for account operation, security checks, dispute handling or legal duties. After that need ends, records may be removed or anonymised.

Change requests

You can ask us to correct, access or delete eligible personal details through account support. We may verify your identity first and explain if a legal or transaction record must remain.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the account steps Indonesian customers ask about most. If your case involves a specific wallet entry, phone verification or device session, use the account support route with the smallest useful set of details.

It covers account details, phone verification, wallet and transaction records, cookies, device signals, support requests, retention and the ways you can ask for access or correction.

We use the verification result to connect you with the right account and reduce mistaken access. It is handled as an account record, and support may verify details before making a change.

Yes. The policy includes payment references and status details connected with DANA, OVO, GoPay and QRIS. We use them to match account activity, receipts and payment questions.

We may record device type, browser signals, session details and sign-in time. These details help identify unusual access and investigate an account question without requiring your password in a message.

Sign in, open account support and describe the data request clearly. We may confirm your identity before responding, especially when the request concerns phone verification, wallet records or account access.

You can request deletion of eligible personal details through account support. Some transaction, security or legal records may need to stay for a defined retention period, and we will explain that reason.

The policy is written for supported Indonesia access, but eligibility depends on local law. Read the current policy from the account menu and contact us if your location or access status is unclear.